May be normal. Reminder, the EndSealer includes an automatic shut-off safety feature. After an hour of use, if the EndSealer wasn’t manually turned off, the EndSealer will automatically turn off. When you turn the EndSealer back on, the EndSealer will immediately increase to the prior set temperature.
Power Light illuminates and No Heat.
Check Temperature Setting. Set temperature may be too low.
Carefully determine if the Heat Die is cold. If the Heat Die is cold to the touch, then the Heating Element may need to be replaced. Contact Novaseal for Heating Element replacement instructions or return EndSealer to Novaseal for Heating Element replacement service.
Power Light doesn’t illuminate and No Heat.
Check On/Off Switch. Try turning the machine on again.
Check Power and Power Cord integrity.
Check Fuse.
Power Light doesn’t illuminate and Heat On.
Check On/Off Switch. Try turning the machine on again. Note: Heat Die will remain hot long after the EndSealer is OFF. Automatic shut-off feature may have turned the EndSealer OFF and the Heat Die may still be HOT.
Material takes too long to heat seal.
Check On/Off Switch. EndSealer automatic shut-off feature may have turned off the machine.
Check Temperature Setting. Some materials require more heat or time to seal.
Heat Seal seems to discolor sealed material.
Check Temperature Setting.
Check Seal Time. More time exposes material to more heat. Too much heat will burn or discolor the sealed material.
Check TCF material around the Heat Die. If the Teflon layer of the TCF material is worn, the Fibreglas layer will slightly discolor the sealed material. Replace the TCF material on the Heat Die. Also check the integrity of the TCF Pad. If similar condition replace TCF Pad.
Heat Sealed Material “sticks” to Heat Die.
Check Temperature Setting. Too hot may cause sticking.
Check Seal Time. Too long an exposure to the heat may cause sticking.
As the TCF material wears, the Teflon layer is no longer exists. The Teflon layer allows for easy release. Without the Teflon layer, the TCF material may appear or will seal to your heat sealed material. Replace the TCF material affixed to the Heat Die. Also check integrity of TCF Pad. Replace TCF Pad as needed.
My Problem is not Listed in this Trouble Shooting section.
Contact Novaseal. Report the problem and we’ll update the Troubleshooting Section to include relevant problems.
